Finding the Best Restaurant POS
Welcome to the ultimate guide to finding the best restaurant POS system in 2023. Navigating the vast landscape of restaurant point of sale options can be overwhelming, but we're here to help. In this article, we'll cover the latest developments and provide tips on what to consider when selecting a POS system for your restaurant.
Technology Drives Restaurant POS Innovation
The restaurant industry is constantly evolving, with technology advancing quickly and new companies entering the point of sale market the choices for operators can be overwhelming. Gone are the days of clunky, expensive restaurant POS systems that require a team to install and program. Today's best restaurant POS systems are user-friendly, leverage cloud-based computing, and utilize off-the-shelf components. This means that you may find some of the best options from companies you've never heard of before.
New Restaurant POS Standards for 2023
So, what should you look for in a restaurant POS system in 2023? Here are some key features to consider:
- Tap-to-pay terminals: With the widespread adoption of contactless ordering, customers are used to paying with their phones rather than carrying credit cards. Make sure your POS system is compatible with tap-to-pay options like Apple Pay.
- QR menu ordering: In the wake of the pandemic, customers are more hesitant to touch paper or plastic menus. Look for a POS system that allows customers to scan QR codes to view and order from their phones.
- Mobile handheld POS: Today's POS systems are lightweight, capable, and wireless. This allows you to take orders at the table and print them directly to the kitchen, improving the speed of service.
- Online ordering: If you don't have your own online ordering platform, customers may be using third-party services that take a significant percentage of profits. Consider a POS system that includes its own online ordering system.
- Gift cards: In 2023, gift cards should be able to be used online and at any location. Look for a POS system that offers digital gift cards and reloadable balances for added convenience.
Cutting-Edge Restaurant POS Features in 2023
In addition to these standard features, there are also cutting-edge options to find in the best restaurant POS:
- Loyalty perks programs: Retain more customers by offering perks for each tier of loyalty points they achieve.
- Digital coupon codes: Coupons are a great way to drive repeat business, but you'll need a way to track their use to gauge their effectiveness.
- Marketing and contact tools: With so many distractions, it's important to stay top-of-mind with customers. Look for a POS system that offers SMS, email, and push notification capabilities.
- Customer dashboard: Some POS systems offer a custom profile dashboard where customers can track their loyalty points, rewards, and gift card balance.
- Digital gift cards and reloadable balances – Like coupons and credit cards, gift cards that can be accessed from your customer’s cell phone are much more convenient and therefore more likely to be used.
- Restaurant smartphone app – Customized for your restaurant, just like big franchises and national chains have. This is more affordable now than ever before.
- Unified online ordering – Restaurants are sick of trying to manage delivery orders from multiple third party apps across multiple tablets. You need a POS that natively integrates with the major platforms.
- Gig-driver deliveries – Delivery is king, but not all restaurants can hire drivers. Gig-delivery integration uses services like Drive from DoorDash to deliver food for you.
Essential Restaurant POS Considerations
There are other essential factors to consider when finding the best restaurant POS system, such as cost, customer support, and integration with other systems. Take the time to research and compare options to find the best fit for your business. With the right POS system in place, you'll be well-equipped to handle the needs of your customers in 2023 and beyond.
Things to consider before you choose a Restaurant POS
Here are a few more things to consider when choosing a restaurant POS system:
- Integration with other systems: A POS system that integrates with other systems, such as inventory management and accounting software, can save time and reduce errors.
- Customer support: Make sure the POS system you choose has reliable customer support available when you need it. This can be especially important if you encounter any issues or have questions about using the system.
- Cost: Consider the upfront and ongoing costs of a POS system, including any fees for features or transactions. Compare prices and consider the value you'll get from each system.
- Scalability: If you're planning to expand your business in the future, it's important to choose a POS system that can grow with you.
- User-friendliness: A POS system that is easy to use can save time and reduce training costs. Consider the user interface and any available training resources.
Conclusion
Overall, the key to finding the best restaurant POS system is to carefully consider your business needs and do your research. Take the time to compare multiple options and choose a system that meets your current and future needs. With the right POS system in place, you'll be well-equipped to handle the needs of your customers and run a successful restaurant.
